Imprint and privacy statement 

Imprint

TEN Information Management GmbH

Rosenheimer Str. 28b

85635 Höhenkirchen

phone: +49-8102-7278934-0

email: info@ten-im.com

 

  Managing Director: Thomas Neeff

Seat of the company: Höhenkirchen-Siegertsbrunn

Local Court Munich

HRB 257829

VAT ID: DE331830624

 

The authors endeavour to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts created by themselves or to use licence-free graphics, sound documents, video sequences and texts. All brand names and trademarks mentioned within the Internet offer and, if applicable, protected by third parties are subject without restriction to the provisions of the respectively valid trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties! The copyright for published objects created by the authors themselves remains solely with the authors of the pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the authors’ agreement.

Image sources: 

Photo by Austin Distel on Unsplash

Photo by bantersnaps on Unsplash

Privacy policy

Status: September 2, 2020

Thank you for your interest in the services of TEN Information Management GmbH. We, TEN Information Management GmbH (hereinafter referred to as “TEN-IM”, “we” or “us”) take into account the data protection requirements of the European Data Protection Regulation (DSGVO) in our processes and procedures.

We inform you here for what purpose and on what legal basis we process your personal data, for how long and what rights you are entitled to with regard to data processing.

Responsible person
Responsible in the sense of art. 4 no. 7 DSGVO is for the data processing in connection with this website and with the respective business relations:

TEN Information Management GmbH
Rosenheimer Str. 28b
85635 Höhenkirchen
phone: +49-8102-7278934-0

Contact for your rights
For inquiries regarding data protection, you can reach us by e-mail at info@ten-im.com.

Subject of data protection
The subject of data protection is personal data. According to Art. 4 No. 1 DSGVO, this is all information relating to an identified or identifiable person. This includes information such as first and last names, e-mail addresses, but also usage data such as your IP address.

Scope of the processing of personal data
We strictly observe the principle of the purpose-related use of data. All personal data will only be processed for the purposes stated in this data usage information.

In the following, we have compiled the most important information on typical data processing, separated by data subject groups. For certain data processing operations that only concern specific groups, the information obligations are fulfilled separately.

If the term “data” is used in the text, this refers exclusively to personal data within the meaning of the DSGVO.

I. Visitors to our website

II. customers, business partners and their employees

III. recipients of newsletters and event invitations

IV. Participants in events

V. Interested parties and other communication partners

VI. social media buttons (recommendation buttons)

VII. our service providers

VIII. What else you should know – Your rights

I. Visitors to our website

If you visit our site for information about TEN Information Management GmbH, we process your personal data only to the extent necessary to provide you with the best possible display of our website on your end devices. The website can be used without providing any personal data.

We say “basically” because we process your IP address for a short time to enable you to view the website.

A. Server log data
In computer networks, the IP address, also known as the Internet Protocol address, represents an address through which web servers or individual terminal devices can be addressed and reached. In order for the data packets that make up the www.ten-im.com site to be assembled on your terminal device and displayed as a web page, two IP addresses are required, yours and ours.

In order for our web server to fulfill your data request, our web server must know your IP address. Therefore it must process your IP address. For this purpose, our web server receives information about the website from which your request came, which website or file was called up by you and when (date, time of the request, time zone), which browser and which operating system you used for this purpose and in which language your browser was set. This data is usually automatically stored all together in a
log file, also called log file.

1. purpose
The purpose of data processing is thus the secure presentation of TEN Information Management GmbH and its offers on the Internet.

2. legal basis
The legal basis for the processing is Art. 6 para. 1 letter f) DSGVO. Our legitimate interest in data processing lies in the operation of a functional, secure and optimized Internet presence and in ensuring the security of our information technology systems.

3. storage duration
We do not store your IP address in the log files. Instead of the actual IP address, after one day, only the number 127.0.0.* is stored there.

Your IP address, shortened as described above, will be stored by our web server for a maximum of two months after your visit to ensure the safe and functional operation of the website. It will only be used to prevent danger (in case of attacks) and to improve the Internet offer and will not be passed on to third parties.

You cannot use our website without us processing this personal data, in particular the IP address. Consequently, you cannot object to the data processing.

4. passing on

Protocol and communication data will only be passed on to third parties if special circumstances arise. In case of suspicion of a crime or in preliminary proceedings, we may transfer data to the police and public prosecutor’s office.

B. Cookies and analysis
In order to optimize your visit to our website, we use cookies, and for the analysis of usage data the range analysis service of Google Ireland Limited.

1. cookies in general
Cookies are text files which are stored in your browser and by which your computer can be identified and recognized when you visit our site again. They do not interfere with the operating system of your computer.

You can basically set your web browser so that no cookies or so-called “third party cookies” are stored on your computer. To do this, you can deactivate the corresponding option in the system settings of your browser. However, under certain circumstances, individual functions of our website may then not be usable.

Here you can inform yourself about the setting options for the most frequently used browsers:

Internet Explorer
Firefox
Google Chrome
Safari
Opera

2. cookies in the overview
a) Essential Cookies
The usability, individual presentation and efficiency of our website depends on our ability to recognize your browser even after you have been to another website. For this reason we use so-called technically necessary cookies. With the help of these we can ensure the functionality of the site and optimize it for your browser. With their help we can also ensure the security of our systems and counteract IT fraud.

Consequently, you cannot object to this processing. However, you can deactivate these cookies by changing the settings of your browser.

(1) Purpose
The purpose of data processing is thus the secure and optimized presentation of TEN Information Management GmbH and its offers on the Internet as well as ensuring IT security and fraud prevention.

(2) Legal basis
The legal basis for the processing is Art. 6 para. 1 letter f) DSGVO. Our legitimate interest in data processing lies in the operation of a functional, secure and optimized Internet presence.

b) Usage analysis
We use cookies and analysis technologies that enable us to perform statistical analysis of your use of our website. We use the information from the usage analysis to evaluate the use of our website and to compile reports on website activities in order to measure the success and reach of our websites. This enables us to better tailor our online presence to your needs and interests and to offer you content that better meets these needs and interests.
become. The processing of this data is carried out on our behalf.

(1) Google (Universal) Analytics
We use Google (Universal) Analytics on our website. Universal Analytics is a web usage analysis service provided by Google LLC (“Google”). Google Analytics uses cookies which are stored on your computer or mobile device and which enable an analysis of your use of our website.

Our website activates IP anonymization, so that your IP address is processed in a shortened form and a personal reference can be excluded. The information generated by the cookies about your use of our website (including your abbreviated IP address) is transferred to Google servers and stored there. The
Google servers can also be located in the U.S.A. We have concluded the EU standard contract clauses with Google, so that even in exceptional cases there is an adequate level of protection for personal data under data protection law.

We use the following cookies in order to carry out the range measurement:
_ga………validity period: two years
_gid……..validity period: one day
gat………validity period: end of session

You may object to the collection of data generated by the cookies and related to your use of the website (including your IP address) and the processing of this data. To do so, you must download and install the browser plug-in available here.

(2) Purpose
The purpose of the evaluation of user behavior on our website is to design it according to your needs. A change of these purposes is not planned.

(3) Legal basis
The legal basis for the analysis of usage behavior is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in always designing and optimizing our online presence to meet the needs of our customers.

(4) Passing on
This data is passed on to companies within our group of companies.

II. customers, business partners and their employees

If you are our customer or business partner or employees of our customers or business partners, we process your data in order to establish and implement contractual relationships with you or with your company, as well as to comply with legal requirements. If you are a customer or business partner or an employee of our customers or business partners, you are obliged to provide us with the relevant data, both legally and contractually. Without the corresponding information, a customer or business relationship with us can neither be established nor carried out.

A. Purpose
We process your data to establish and carry out business relationships. A change of these purposes is not planned.

B. Legal basis
The legal basis for data processing within the framework of contracts with natural persons is Art. 6 para. 1 lit. b) DSGVO, because it serves the preparation and execution of contracts. For contracts with legal entities, Art. 6 para. 1 lit. f) DSGVO forms the legal basis. Our legitimate interest is to facilitate communication with
to be able to manage contract-relevant contact persons.

Art. 6 para. 1 lit. c) DSGVO always forms the legal basis for data processing when we are legally obliged to process your data, which is the case, in particular within the framework of tax and commercial law regulations. In the event of any examination, enforcement or rejection of claims, Art. 6 para. 1 lit. f) DSGVO forms the legal basis for data processing. In this context, our legitimate interest lies in the enforcement of claims or in the defence against claims.

C. Disclosure
The recipients of your data for the processing of payments are banks. As far as we are obliged or entitled to transfer data, authorities and offices can be recipients of your data within the scope of their tasks. In individual cases, your data may be transferred to collection service providers, lawyers and courts.

D. Storage
All data relevant to the contract and accounting will be retained in accordance with the retention periods under tax and commercial law for a period of at least ten calendar years after the end of the contract.

III. recipients of newsletters and event invitations

A. General information
If you receive our newsletter or event invitations, we need your email address. Otherwise we will not be able to send you the newsletter or event invitation. Our newsletter and event invitations are always personalized, i.e. we always address you personally. In order for us to address you personally in our newsletters and event invitations, we also need your title, as well as your first and last name.

B. Double-Opt-In to verify the e-mail address and to prove consent
When you sign up for the mailing list on our site, we will send you a link and ask you to confirm the e-mail address you entered using the so-called double opt-in to ensure that it is your correct e-mail address.

If we do not have an ongoing business relationship with you, on the basis of which we may by law send you information on similar services, we will ask for your consent. In this case, the exercise of the Double-Opt-In also serves as proof of the consent you have given us.

Only after clicking on the confirmation link are you included in our distribution list and CRM.

In this case, we will save your registration and confirmation time in order to log your registration and, if necessary, to prove your e-mail verification or your consent.

In our CRM we store the mandatory data, i.e. your e-mail address, your title, your first and last name as well as the data you have voluntarily provided during registration. Providing the mandatory data is essential for receiving newsletters and event invitations. Without providing this information, we will not be able to send you newsletters or event invitations.

C. Analysis of opening and clicking behavior
We use a newsletter tool to send our newsletter. It enables us to record whether you have opened our newsletter and which links in our newsletters you have clicked on. For this purpose a so-called tracking pixel is built into our newsletter. This analysis of opening and clicking behavior also enables us to automatically delete recipients who have not used our newsletter for a longer period of time from the distribution list. It also enables us to understand which content is of interest to you so that we can adapt the information mails to your needs and interests.

By registering for our newsletter and clicking the confirmation link, you expressly agree that we may collect your data as described above. Without this consent, you will not be able to receive our newsletter or event invitations.

D. Unsubscribe
Of course, you can unsubscribe from further information mails and the analysis of the opening and clicking behavior at any time by unsubscribing. To do so, click on the unsubscribe button which you will find at the end of each information mail. Alternatively you can also contact info@ten-im.com.

E. Opening the e-mail in the browser
If you access our information mail for correct display via the link provided in the e-mail in your browser, the e-mail will be opened on our website. The web analysis tool Google Analytics is used for this. Of course, you can also prevent this with the usual measures.

F. Purpose
We process your data for the purpose of sending personalized newsletters and event invitations with content of interest to you as the recipient, to verify the accuracy of your e-mail address and to prove your consent. A change of these purposes is not planned.

G. Legal basis
We base the processing of your data in the context of sending newsletters and event invitations on Art. 6 Para. 1 letter f) DSGVO, if you are our customer or business contact or contact person at a customer or business contact, otherwise your consent under Art. 6 Para. 1 letter a) DSGVO forms the legal basis for the data processing. Our legitimate interest within the meaning of Art. 6 para. 1 lit. f) DSGVO lies in communicating with customers and business contacts.

Your registration and confirmation will also be stored in accordance with Art. 6 para. 1 lit. f) DSGVO. In this respect, our legitimate interest lies in being able to prove, in the event of any legal disputes, that you have subscribed to the mailing list for the dispatch of newsletters and event invitations. With the double opt-in procedure, we also take your legitimate interest into account by ensuring that you have not been registered by unauthorized third parties.

The evaluation of your opening and clicking behaviour is based on your consent in accordance with Art. 6 Para. 1 lit. a) DSGVO.

H. Deletion
Data on information mails will be deleted when you unsubscribe.

IV. Participants in events

If you participate in one of our events, we usually process your title, first and last name, and contact information. Our events are usually free of charge. If, however, an event is subject to a charge, we would process your billing data in addition to the above-mentioned data. At our events, we usually also make image and sound recordings. The provision of data is contractually obligatory for participation in events. Participation in our events is not possible without providing contractually relevant data.

The production of image and sound recordings is not obligatory for participation in our events. If you do not wish to receive audio and visual recordings, please inform our staff at the event location.

A. Purpose
We will process your data for the purpose of holding the event. We process the image and sound recordings for the documentation of the event. We use the resulting recordings for the purpose of press and public relations work. A change of these purposes is not planned.

B. Legal basis
The legal basis for the processing of your data as a participant is Art. 6 para. 1 lit. b) DSGVO, because your data is necessary for the performance of the contract for the execution of the respective event. Furthermore, we process your data in accordance with Art. 6 Para. 1 lit. c) DSGVO within the framework of the legal obligations imposed on us, in particular on the basis of tax and commercial law regulations.

We base the production and publication of image and sound recordings on Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest is based on the documentation of the events we organize and the presentation of our group of companies through press and public relations work.

C. Distribution
For the purpose of press and public relations work, we transmit image and sound recordings of our events to journalists, media companies, press and photo agencies and social media platforms and publish them in printed or digital form.

D. Cancellation/ Storage
Picture and sound recordings of our events as well as our publications are usually archived and therefore not deleted.

All data relevant to contracts and bookings are stored in accordance with tax and commercial law retention periods for a period of ten calendar years after the end of the contract.

V. Interested parties and other communication partners

If you contact us by calling us, sending us an e-mail, fax or letter or by using the contact form provided on our website – for example to arrange a demo appointment or a non-binding initial consultation – we will process your data in order to process your request. The provision of data is necessary in order to process your request. Communication is not possible without the provision of data.

A. Purpose
We therefore process your data for the purpose of effective communication. A change of this purpose is not planned.

B. Legal basis
The legal basis for the processing of your data is article 6 paragraph 1 letter f) DSGVO. Our legitimate interest lies in being able to communicate effectively with interested parties and other communication partners. Furthermore, as the operator of this website we are legally obliged to provide you with an effective means of contact. Therefore, Art. 6 para. 1 lit. c) DSGVO in connection with § 5 para. 1 no. 2 TMG forms the legal basis for the processing of your data, if you use the provided form to contact us.

C. Deletion
Requests and communications are automatically deleted after ten calendar years.

VI. social media buttons (recommendation buttons)

A. LinkedIn and XING
1. recommendation buttons
We maintain appearances in the “social media”. They are part of the public relations work of TEN Information Management GmbH. TEN Information Management GmbH strives to inform and exchange information with interested parties in a target group-oriented manner. Social media enable us to establish electronic contact quickly and thus to communicate directly via the media of your choice, as prescribed by § 5 para. 1 No. 2 TMG.

On our website, recommendation buttons from LinkedIn and XING are integrated. The links to these platforms are integrated in such a way that your personal data is only sent to the respective service when you click on the recommendation button (so-called Shariff solution).

We have no influence on what data is sent to LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland) and Xing (New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany) after clicking on the recommendation button. You use the platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions, such as commenting on, sharing or evaluating our contributions as well as liking our company website. Most of the interactive functions are withheld from registered and logged in users.

2. your rights
You are entitled to the following rights regarding the processing of your personal data: right of access; right of rectification; right of cancellation; right to limit processing; right of opposition; right of transferability and the right to complain about unlawful processing of your personal data to the competent data protection authority.

We do not have full access to your personal data. Therefore, you should contact the provider of the respective platform directly when making a claim. This provider has access to the personal data of its users and can take the appropriate measures and provide information. We are happy to support you if you still need help. Please contact info@ten-im.com for this purpose.

a) Objection by LinkedIn
For a detailed presentation of the respective processing and the possibilities of objection (opt-out), we refer to the following linked information:

Privacy policy of LinkedIn
Opt-Out with LinkedIn for advertising cookies

b) Opposition to Xing
For a detailed presentation of the respective processing and the possibilities of objection (opt-out), we refer to the following linked information:

Xing’s privacy policy

B. Shared responsibility
In the following cases we are jointly responsible according to Art. 26 DSGVO.

LinkedIn
As the operator of a company page on the professional social network LinkedIn (hereinafter referred to as “LinkedIn page”), we, together with the operator of this network, are responsible in the sense of Art. 4 No. 7 DSGVO. LinkedIn is operated by LinkedIn Ireland Unlimited Company, with its registered office at Wilton Plaza in Wilton Place Dublin 2 in Ireland. When you visit our LinkedIn site, personal data is processed by those responsible, i.e. by us and by LinkedIn.

We have entered into an agreement with LinkedIn which, among other things, sets out the terms and conditions of use of our LinkedIn site. The LinkedIn Terms of Use and the other terms and policies set forth at the end of this agreement govern your use of the LinkedIn site.

In connection with the operation of our LinkedIn site, we use the Page Insights feature to obtain statistical information about users. LinkedIn may store a cookie on the device of registered users who visit our LinkedIn site. Therefore, when you visit our LinkedIn site, LinkedIn stores a cookie on your device to allow us to analyze your visit statistically. The information stored in the cookie is processed by LinkedIn, especially when you, as a user, visit LinkedIn services and services provided by other companies that use LinkedIn services. For more information about LinkedIn’s use of cookies, please refer to their cookie policy.

In connection with statistical analysis, we use the filters provided to us by LinkedIn to determine the categories of data by which LinkedIn provides us with anonymized statistics. The following criteria or categories are available to us in anonymized form for evaluating your activities on our LinkedIn site, provided that you, the user, have provided the appropriate information:

Location (place of work or residence)
Field of activity
Career stage
Industry
Company size
Age range
Gender
Language
Mobile or stationary page view (YouTube additionally single
device types)
Interactions in context with posts (e.g. reactions, comments,
shares, clicks, views, video usage time)
Time of use

VII. our service providers

We use service providers for the provision of services, especially for the provision, maintenance and servicing of IT systems. Our service providers process your personal data, unless we have expressly described otherwise in this privacy policy – especially in the case of LinkedIn – on our behalf and in accordance with our instructions within the European Union.

For web hosting and web analysis, we work together with contract processors. We would like to point out that these providers thus undertake to comply with the data protection standards of the EU, so that there is an adequate level of protection for your personal data under data protection law.

VIII. What else you should know – your rights

You have the right to obtain confirmation as to whether or not data concerning you is being processed and to receive information about this data and to receive further information and a copy of the data in accordance with Art. 15 DSGVO.

You have the right to request the completion of data concerning you or the correction of incorrect data concerning you in accordance with art. 16 of the DPA.

In accordance with Art. 17 DSGVO, you have the right to demand that data concerning you be deleted immediately, or alternatively, in accordance with Art. 18 DSGVO, to demand that the processing of the data be restricted.

You have the right to demand that the data concerning you which you have provided us with be made available to you in accordance with Art. 20 DSGVO, as well as the right to demand that it be passed on to other persons responsible.

You have the right to revoke any consent you have given at any time with effect for the future in accordance with Art. 7 Para. 3 DSGVO. If you revoke your consent, we may no longer continue the data processing based on this consent for the future. Please send your possible revocation to info@ten-im.com.

If we process your data in accordance with Art. 6 Para. 1 letter f) DSGVO on the basis of legitimate interests, you can object to the future processing of data relating to you in accordance with Art. 21 DSGVO at any time, provided there are reasons for doing so that arise from your particular situation. However, we cannot always comply with your objection, e.g. if legal provisions oblige us to process the data.

If your objection is directed against direct advertising, you have a general right of objection. In this case, we will implement your right of objection without having to provide information on a specific situation. Please send your objection to info@ten-im.com.

You also have the right under Art. 77 DSGVO to lodge a complaint with the competent supervisory authority. The authority responsible for us is the Bavarian State Office for Data Protection Supervision. However, you can also contact the supervisory authority of your usual place of residence or workplace.

You can contact the supervisory authority as follows:

Postal address: Postfach 1349, 91504 Ansbach
Address: Promenade 18, 91522 Ansbach
Phone: +49 (0) 981 180093-0
Fax: +49 (0) 981 180093-800
e-mail: poststelle@lda.bayern.de
Internet: www.lda.bayern.de

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